On Tuesday, Amazon Web Services (AWS) unveiled Q, its new business chatbot and an enhancement for Bedrock’s Guardrails.
AWS CEO Adam Selipsky led the reveal during Amazon’s annual cloud computing conference in Las Vegas.
Like OpenAI’s Chat Generative Pre-trained Transformer (ChatGPT), the Q artificial intelligence (AI) assistant also utilizes generative AI (GenAI) technology.
Q was designed to encourage corporate customers to switch to the Amazon cloud platform. It aims to help workers improve productivity by performing the more mundane tasks on their behalf.
For instance, the chatbot can summarize essential documents and necessary support tickets. It can also integrate seamlessly into popular workplace communication apps such as Skype and Slack.
Moreover, the Amazon AI assistant can speed up development by automatically fixing and improving business source code. Such capabilities allow it to aid developers and IT professionals in building programs and applications.
Users can also set up Q to provide real-time quality control assistance while developers write their code. In this mode, the chatbot runs in the background, notifying the programmer of potential mistakes, recommending best practices, and suggesting solutions.
Furthermore, the program can serve as a Q&A conversation partner, although less comprehensive than ChatGPT. It will only answer questions relevant to work or the inquirer’s daily tasks to prevent workers from distractions.
AWS users can use the Q AI chatbot for $20.00 per user per year, while a version with more features for developers and IT workers can be accessed for $25.00 per user per year.
Amazon Expands Guardrails’ Capabilities
ChatGPT revolutionized content generation upon its release on November 30 last year. As a result, governments and regulatory bodies are scrambling to create laws to moderate the increasing amount of AI-generated content.
Amazon Bedrock augmented Guardrails to safeguard clients from potential legal and reputational damage from using GenAI-created content. Users can now configure Guardrails to apply limitations on the AI chatbot used by their organizations.
For example, banks subscribed to AWS can use Guardrails to prevent Q from answering questions relevant to investment advice. In that way, Bedrock’s moderation tool stops the chatbot from becoming a competitor of the bank using it.
Businesses can also use Guardrails to specify which data and information an employee can and cannot access via a chatbot. Additionally, the Amazon tool can stop GenAI software from creating AI-generated content based on copyrighted material.
