Zoom Video Communications Inc. introduced at Zoomtopia 2023 its artificial intelligence (AI)-led document management tool Zoom Docs.
Zoom Docs is the firm’s document app available within the Zoom collaborative workspace. The video conferencing company launched the tool to enhance its platform during a post-lockdown office resumption and tough competition from Microsoft Corp. and Google LLC.
Zoom’s Head of Products for Meetings, Rooms, and Workspaces, Jeff Smith, aims to redefine the concept of a document. He also clarified that Zoom Docs marked the end of traditional documents and described it as the next-gen AI-powered collaboration tool.
Zoom Docs goes beyond basic features, incorporating advanced functionalities to enhance user experience. Using Zoom AI Companion, the tool assists users in content creation, analysis, accessible formats, precise search, composition, and summarization for simplicity.
Furthermore, the tool helps streamline tasks—customizing layouts, workflows, monitoring tasks, and managing schedules—with a one-click process using content blocks. The blocks allow users to organize data using columns, filters, and groupings.
Additionally, users can integrate wikis and shared folders, linking pages and embedding them in a visual tree to visualize instant information connections. Users can easily add tables and create meeting summaries with the tool for better document organization and enhanced team context.
Zoom Docs aims to be an innovative, user-friendly tool for boosting collaboration and productivity in today’s workplaces, with a planned wide release in 2024.
Zoom Aims for Comprehensive Solutions Provider
Zoom is transforming into an AI-powered collaboration solutions provider, potentially revolutionizing the future of work with comprehensive innovations.
At Zoomtopia, chief executive Eric Yuan emphasized the firm’s commitment to safeguarding user privacy amid AI advancements. The Zoom founder said they do not train their AI models using customers’ content and information.
Zoom’s AI Companion will be available for premium video conferencing subscribers at no additional cost. It differs significantly from Microsoft 365 Copilot’s $30 per user fee, which the US tech giant charges businesses monthly.
Zoom’s chief product officer (CPO), Smita Hashim, mentioned how Zoom AI Companion can work within the videoconferencing space to provide chat summaries, create suggested messages, meeting catchups and summaries, as well as automatically make chapters for documented meetings.
